Whilst I endeavour to dispatch items as quickly as possible after payment has been received and/or cleared, please allow 14 days for delivery in the UK, 21 days overseas, before reporting alleged non-delivery; you will almost always receive your items much quicker than this (I post out at least once a week, usually on a Friday) but delays can be encountered within the postal system after dispatch. Please note that items for which payment has been received after 12 midnight on the Wednesday are unlikely to be included in that same week's dispatch.
I offer a no-quibble full refund policy. Returns are accepted for full money back refund, including postal costs, in respect of any item returned in its original condition within 10 days after it has been delivered. Return postage costs will be paid for by the buyer unless there has been a significant error in the description and/or condition grading on my part, in which case I will also refund reasonable return postage costs. I will not charge a re-stocking fee.
EXCELLENT 100% POSITIVE FEEDBACK, BID WITH CONFIDENCE!!!
Condition Grading of Vinyl Records
the condition-grading of records is visually because, due to the high volume of items handled, it is impossible for me to test-play every record. All records are subject to detailed visual scrutiny after professional cleaning. Please see my Returns Policy for details of my no-quibble money-back guarantee which is applicable in the rare event of dissatisfaction, for whatever reason.
I use the basics of Record Collector's Rare Record Prices Guide grading as the the system employed in the condition-grading of vinyl records offered for auction
The record itself is in brand new condition with no surface marks or deterioration in sound quality. The cover and any extra items such as the lyric sheet, booklet or poster are in perfect condition. Records advertised as Sealed or Unplayed should be Mint.
The record shows some signs of having been played, but there is very little lessening in sound quality. The cover and packaging might have slight wear and/or creasing.
The record has obviously been played many times, but displays no major deterioration in sound quality, despite noticeable surface marks and the occasional light scratch. Normal wear and tear on the cover or extra items, without any major defects, is acceptable.
The record has been played so much that the sound quality has noticeably deteriorated, perhaps with some distortion and mild scratches. The cover and contents suffer from folding, scuffing of edges, spine splits, discoloration, etc.
The record is still just playable but has not been cared for properly and displays considerable surface noise; it may even jump. The cover and contents will be torn, stained and/or defaced.
The record will not play properly due to scratches, bad surface noise, etc. The cover and contents will be badly damaged or partly missing.
The record is unplayable or might even be broken, and is only of use as a collection-filler.
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