ABOUT US
ABOUT US
PAYMENT
SHIPPING
RETURNS
CONTACT US
ABOUT US
Goldstar Tech Store Please add us to your list of favorite sellers and visit our store often for many great deals and discounted prices on some of the top video game and electronic items in the industry. Thank you for your business
PAYMENT
PAYMENT
Immediate payment is requested on all listingsItems will not be shipped until payment has been completed and cleared
SALES TAX: eBay will automatically charge sales tax at checkout according to your state and local requirements
LOCAL PICK-UP: Please reach out to our team if you are interested in local pick-up at our Marketplace Store.
UNPAID ITEMS: If auction payments are not received within 4 days, any open, unpaid item cases will be closed and the transaction will be cancelled.
SHIPPING
SHIPPING
FREE economy shipping on all orders CARRIER: Your order will be shipped via USPS or UPS depending on your address as well as the size and weight.HANDLING: We offer a 1 business day handling time on all orders Our business days are Monday-Friday not including holidays. It will then take additional time for transit and delivery.ECONOMY: Our FREE economy shipping option generally delivers in 2-6 business days after your order has shipped.EXPEDITED: Our expedited shipping option can be chosen at checkout for an additional charge. Expedited shipping generally delivers 2-4 business days after your order has shipped. Please click on the shipping and payments tab to get a quote on expedited shipping for this item.INTERNATIONAL: We do ship to many international addresses through the eBay Global Shipping Program. With this service we will ship your package to a US based eBay facility who will then ship your package to your international address. Please check under the Shipping and Payments tab to see if your country is eligible. International addresses will be charged an additional fee from eBay during checkout for shipping and customs fee. Please allow for additional transit and delivery time for international orders.TRACKING: You will receive a shipment confirmation email along with tracking information once your order has shipped. Some packages may require a signature based on the value and carrier requirements.We will ship most items to APO/FPO, AK, HI and PR addresses. We reserve the right to cancel any order if the package weight is too large for us to ship to your address.Please make sure your shipping address is correct before a payment is made. We cannot guarantee that changes can be made after the order is placed.
RETURNS
RETURNS
REPLACEMENTS REFUNDS: If the product you receive is defective, please contact us within 30 days of receiving your order for a replacement if available or a full refund.RETURN CHARGES: We will cover return shipping charges and provide a prepaid shipping label on all domestic orders. International return charges may apply.RE TURN-AROUND TIME: We typically process all returns within 1-3 business days. We will provide tracking information for any replacement items. If your order requires a refund, the funds will return to the original payment source typically within 2-4 business days.INSPECTION: All returned items are inspected and tested before a refund or replacement will be issued. Incorrect items or items found to be missing parts will not be refunded.
CONTACT US
CONTACT US
WE ARE HERE FOR YOU If you have any questions or concerns, we have a knowledgeable customer support team that is always here to help CONTACT US: Please contact us before leaving negative/neutral feedback or opening a return. We can provide product troubleshooting support or a return of the item to resolve any issues.We strive for you to have a GOLDSTAR experience start to finish We will do our best to answer your inquiries within 1-2 days.
FEEDBACK: Like most eBay buyers and sellers, our feedback is very important to us If you for any reason feel you have not had a 5 star transaction, please contact us before leaving feedback so that we can make it a positive buying experience.
BUSINESS HOURS: Monday-Friday: 8:00am - 3:30pm CST.
HOLIDAYS: We are CLOSED on most major US holidays. Your patience is appreciated as we spend these beautiful days with our families.